Recently released Dell BIOS updates are said to cause serious boot problems on many laptops and desktop models.
Affected models include Dell Latitude (5320 and 5520) laptops, Dell Inspiron 5680 and Alienware Aurora R8 desktops.
Customer reports shared on social media platforms including Dell’s official community website [1, 2] and Reddit [1, 2], warn that the latest BIOS version (version 1.14.3 for Latitude laptops, 2.8.0 for Inspiron, and 1.0.18 for Aurora R8) will cause boot problems.
Although the affected systems turn on, users say the lights and peripheral displays will not turn on. When they start up, they go straight to a blue screen and turn off again.
“After upgrading my 5320’s BIOS to the new version 1.14.3 today, the laptop won’t boot. When you press the power button, the button light will turn on for about 10 seconds, then turns off again, “said one concerned customer. noted.
“Sometimes the whole keyboard will turn on but the laptop will turn off shortly after, but sometimes the laptop will turn on and display an error” Time not set – please run SETUP “, and pressing to “Continue”, the laptop will then shut down again. A few times it started up, but then displayed a blue screen for a while before shutting down. “
Unofficial fix available: BIOS downgrades
The easy fix until Dell releases an update to fix bugs that cause boot issues is downgrading to a previous firmware version.
“If you can get them to start, they will complain about ‘time of day not set” every time they are shut down and restarted. Rolling back to 1.13.0 apparently fixes the problem, if you can do them. start up and live long enough to do so “, a Latitude user informed.
Some of the affected users have shared detailed procedures that can be used to downgrade their BIOS to an older version using SupportAssist OS Recovery to resolve this issue.
It is also important to mention that laptops affected by this issue may still have problems starting up until you disconnect the battery, press the power button for 15 seconds, and reconnect the battery and charger before switching on. power up again.
However, you also have the option of trying Dell’s official advice on how to first. downgrade system BIOS, fix a computer that won’t start, troubleshoot POST issues, and troubleshoot boot issues using SupportAssist OS Recovery.
A Dell spokesperson was unavailable for comment when BleepingComputer contacted earlier today.