Microsoft has confirmed new known issues in Windows 11 that cause printers to fail to install on systems commonly found in corporate environments.
As Redmond explains, printer installation may fail when attempted over the network on devices that access printers through the print server using HTTP connections.
Installation of printers may also not be successful through Internet Printing Protocol (IPP) in organizations sharing an IPP printer using printer connections.
Because this known issue only affects the automatic download and installation processes, Microsoft reports that administrators can still install printer drivers on the client by copying the packaged drivers from a good package location. known as a workaround.
The issues affect both client and server platforms, including:
- Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1; Windows 11, version 21H2
- Server: Windows Server 2022; Windows server, version 20H2; Windows server, version 2004; Windows server, version 1909; Windows server, version 1809; Windows Server 2016; Windows Server 2012; Windows Server 2008 SP2
The company is investigating both issues and is working on a fix for Windows 11 clients that will be released in a future update.
Affected customers running previous versions of Windows (including Windows 10 and Windows Server 2022) may resolve issues by installing the October Patch Tuesday cumulative updates.
Microsoft has confirmed a third known issue that causes custom print properties not to be delivered correctly to print server clients. While not causing print operations to fail, it would only allow printing with default settings.
“This problem is the result of an incorrect construction of the data file that contains the printer properties. Clients that receive this data file will not be able to use the contents of the file and will proceed with the print settings instead by Servers that use the default print settings and have no custom settings to provide to clients are not affected, ”Redmond explained.
Previously recognized Windows 11 issues
After the release of Windows 11 to the world last week, Microsoft has also recognized other known issues affecting the new version of Windows, including:
- Windows 11 bug can only allow administrators to print
- Microsoft fixes Windows 11 printing issues with update KB5006746
- Windows 11 is now causing problems with printers, Microsoft explains how it reduced update size by 40%
- Windows 11 printing issues fixed in update KB5006746
- Microsoft confirms Windows 11 issues with VirtualBox, Intel Killer