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Instagram outages were so severe that the app will now alert users when the service goes down

Instagram is testing a new feature that will alert users when the service encounters major technical difficulties. The alert will appear as a notification in users’ feeds when “people are confused and looking for answers,” Instagram explains. In other words: when the app’s systems take a serious and prolonged dive, like they did last week.

This is a sensible feature from Facebook, Instagram’s parent company, given the chaos caused by the outage of its services. When Facebook, Messenger, WhatsApp, and Instagram fail, people often wonder if there is something wrong with it. their link, their Internet, or their Account. A little notification telling users, “Don’t worry, it’s not you, it’s us” will probably avoid a lot of confusion in the future.

It appears that users will also be notified when the outages are corrected.
Image: Instagram

Instagram says it is testing the feature in the US for the “next few months” and could roll it out more widely if it proves useful. It’s easy to imagine similar features introduced for Facebook’s most essential service, WhatsApp; a messaging app that for many is their primary mode of digital communication.

In the same announcement today, Instagram also said it is introducing a new tool called “Account Status” which will notify users if their content is flagged as inappropriate. “We’re going to start by making it easier for people to know if their account is at risk of being deactivated,” the company said in a blog post. “In the coming months, we plan to add more information to this tool, giving people a better idea of ​​how their content is distributed and recommended in different parts of Instagram.”

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